SOPs / Job Aids
SOP: Ordering Wine Shop Supplies
This SOP was developed as part of a retail wine shop operations training process for General Managers. It guides managers through ordering standard wine shop supplies from Uline, entering order details into the Wine Shop Supply Ordering spreadsheet, and verifying shipments when they arrive.
Tools used: Google Docs, Google Sheets, Canva
_edited.jpg)
Job Aid: Wine Tasting Pour Order
This job aid was developed as part of a wine service training program to help staff lead organized, guest-centered tastings. It outlines the recommended pour order, while reinforcing that guest preference comes first, and reminds staff to share key details for each wine.
Tools used: PowerPoint, Canva
First Aid for Seizures.
This is a job aid for an eLearning module on how to network within one's
own workplace.
Tools used: Canva
Online Networking Tools
This is a job aid for an eLearning module on workplace networking.
Tools used: Canva